Your personalized information on TVstraightTalk.com
TVStraightTalk.com is committed to providing you with a safe and private environment to share your billing and lifestyle information. All of your information is password protected and is not visible to others.

Your Personal Information
TVStraightTalk.com only uses your personal information to conduct business with you. Your personally identifiable information will not be rented, sold or shared with any third party, except as described in this Privacy Statement or as otherwise agreed by you. TVStraightTalk.com may disclose information it has collected from any member of the Service and/or content any member has made available on the Service when it believes in good faith that the law or legal process requires it, or when it is necessary to do so to protect the rights or property of TVStraightTalk.com or others.

TVStraightTalk.com may change this privacy policy without notice from time to time. Please visit this page for updates and changes. Regardless of later changes or updates, TVStraightTalk.com will not use your information in a new way without first providing you with an opportunity to opt-out.

Also, if you have not already done so, please review the Terms of Agreement that governs your use of the Service. Our privacy policy is considered part of the Terms of Service.


Information We Collect and How We Use It

Information You Explicitly Provide
In order to establish your account for consultation services provided through the Service, you will be asked to provide certain personally identifiable information to us, such as your name, mailing and email address, phone number, and a credit card number and expiration date. We will use that information to send you your personalized TV evaluation and communicate with you concerning any questions you may have. We may use this information to make improvements to our service or customize your service experience. In addition, we will share this information with our parent company, Pack5 Media, Inc., who will use your information in accordance with its privacy statement.

We use aggregate non-personal information (i.e. information that does not include personally identifiable data) for statistical analysis of user behavior, product development, content improvement and marketing, promotional and advertising purposes. We may also make that aggregate non-personal information available to select third party partners.

Information We Automatically Collect
Cookies
Generally speaking, we use cookies to track users of the Service. For example, when you visit our site, we assign you a unique User ID and store it on your computer in the form of a cookie (unless your browser's cookie support has been disabled). Through the use of cookies and User IDs, we are able to optimize the performance and functionality of our site, and to personalize our site for you.

Disabling Cookies
If you are uncomfortable with the idea of your information being stored in cookies, we recommend disabling cookie support in your browser, though please understand this will limit the performance and functionality of the TVStraightTalk.com Web site. Your browser documentation will provide specific procedures for disabling cookie support.

IP Address
We analyze IP addresses in the aggregate for system administration purposes and to gather broad demographic information. We do not link IP addresses to your computer's User ID, with the following exception: when you submit a request for consultation using our online checkout process we record your computer's IP address with your order to help us identify fraudulent credit card use. We may share this information with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities if we determine, or are notified, that the use of the credit card was fraudulent.

Affiliate Site ID
If you entered the TVStraightTalk.com Web site by clicking a link or promotion on another Web site, or if you used a site that provides universal registration services to sign up for the TVStraightTalk.com site, we will store the ID of that affiliate site in our database along with your computer's User ID. We do this to ensure that the affiliate site receives proper credit for any subsequent order you might place. We may also use this information in conjunction with your activities on our site to help us identify what offers and services may be of interest to you.

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Information Sharing

Pack5 Media, Inc.
If, when you register for the Service, you agree to let our parent company, Pack5 Media, Inc, to send promotional information to you, we will share your name, email address, and TV-related activities with Pack5. Pack5 may use this information to send you promotions and other information regarding its products and services.

Third Party Service Providers
We may share your personally identifiable information with those companies that assist us in providing the Service to you. Following are some examples of our use of third party service providers: We may share your credit card information with a financial institution to effect your purchase of our products using your credit card. We may share personally identifiable information (not including credit card information) with third parties that assist us with the administration of our contests or that help us understand what our customers want and need from our service, including analysis of the results of particular surveys we may perform. We also engage third parties to assist us by tracking the number of visitors to our Web site, including visitors that have "clicked-through" from specified promotions on third party Web sites and those visitors' activities on the site. We may also choose to offer certain third party products through the Service and may disclose certain portions of your personally identifiable information (not including credit card information) to allow those product producers to service your consultation needs assessments.

Other Sites that Offer Services
TVStraightTalk.com has various partners that allow TVStraightTalk.com to offer its services through the partner's own Web site, or a co-branded Web site (each, a "Co-Branded Site"). To the extent you take advantage of the TVStraightTalk.com services through any Co-Branded Site, TVStraightTalk.com use of your information will be governed by the specific privacy policy provided on that Co-Branded Site. Please be sure to review the applicable policy if you use TVStraightTalk.com services through a Co-Branded Site.

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Updates and Security

Correct/Update
If you want to review or change any information you previously provided to us, please go to the site and send an email to support@tvstraightalk.com

De-Activating Your Account
If you want to de-activate your account with TVStraightTalk.com, please send an email to support@tvstraightalk.com with your request. Please be sure to include the email address of the account you wish to de-activate. Your account will be de-activated and you will no longer receive communications from us; however, we will keep your account information in our database for record-keeping purposes only.

Security
The Service has security measures in place to protect the loss, misuse and alteration of the information under our control. We have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Except as otherwise stated in this Privacy Statement, access to that data is limited to authorized TVStraightTalk.com staff members and is further restricted by password protection mechanisms. By default, all orders placed on our site are done on a secure server that encrypts all financial information through SSL. We will not store your credit card information in our database unless you explicitly instruct us to do so.

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Other Sites, Contact Information

Links to Other Sites
This site may contain links to other sites. TVStraightTalk.com is not responsible for the privacy practices or the content of such other Web sites.

Questions about the Service
If you have any questions about this privacy statement, the practices of the Service, or your dealings with us, you can email your questions to info@tvstraighttalk.com.

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Privacy Glossary

Here are definitions for commonly used privacy and related Internet terms.

Aggregate information
Information that may be collected by a Web site but is not "personally identifiable" to you (see definition below). Aggregate information includes demographic data, domain names, and Web site traffic. As long as none of these fields is linked to a user's personal information, the data is considered aggregate.

Browser
Also called a Web browser. Software that enables you to search and or navigate through Web sites or "browse" parts of the Internet, especially the World Wide Web. Examples: Netscape Navigator and Microsoft Internet Explorer.

Cookie
A block of text placed in a file on your computer's hard drive by a Web site you've visited. A cookie is used to identify your computer the next time you access the site. Cookies cannot identify an individual user specifically unless the cookie data is attached to personally identifiable information collected some other way, such as via an online registration form.

Domain name
The company, individual, or organization "name" you use to access a Web site, e.g. www.TVstraighttalk.com.

Email address
The computer version of a postal address. Like a postal address, it contains information about who the e-mail recipient is and where he or she resides on the Internet.

Electronic mail
Commonly referred to as email, this form of communication enables you to send messages and files from your computer through the Internet to one or more email addresses.

Encryption
Data that is scrambled into a private code for secure transmission.

Internet
A worldwide system of interconnected computer networks, whose use is not controlled by any government agency or central authority.

Opt-in
An option giving you the ability to agree to the collection and dissemination of your personally identifiable information. A site that provides this option is stating that it will not gather or track personally identifiable information about you unless you knowingly provide such information and consent to such activities.

Password
A private, unique series of letters and/or numbers that you create and must use to gain access to a Web site or the Internet, specific data available online, or to make modifications to restricted-access software (e.g. parental control software).

Personally identifiable information
Information that can be traced back to an individual user, e.g. your name, postal address, or e-mail address. Personal user preferences tracked by a Web site via a "cookie" (see definition above) is also considered personally identifiable when linked to other personally identifiable information provided by you online.

Privacy statement
A page on a Web site that lays out the site's privacy policy, i.e. what personal information is collected by the site, how it will be used, whom it will be shared with, and whether you have the option to exercise control over how your information will be used.

Web site
A collection of "pages" or files on the World Wide Web that are linked together and maintained by a company, organization, or individual. Anyone with a Web site may be considered a content provider or a publisher.

World Wide Web
A part of the Internet that links text, sound, and images in the form of Web pages and sites.

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